Frequently Asked Questions
Due to the nature of the goods Raredrank offers, Raredrank does not accept returns on any items. If the item arrives damaged, the carrier is responsible for the damage caused, for further details, please refer the our Return Policy.
However, if you encounter any issues with your product, please contact us and we'll try to help you as much as we can.
We process orders within 48 hours from receipt of your cleared payment. Payments received after 4:00pm EST Thursday will be shipped on the following Monday Eastern Canadian time. Please note that Canadian and American holidays can bring additional delays.
Every effort will be made to accommodate the cancellation of your order as long as it hasn't been shipped out yet. Please note if an item has been shipped, the order cannot be canceled.
All of our pricing are in Canadian dollars and Square will automatically convert the amount to your currency of choice.